Loading...

Privacy Policy


Privacy Policy

Our Commitment to Your Privacy

At UFS, we value your privacy and are committed to protecting your personal information. Below is our Privacy Policy outlining how we collect, use, and protect your information.

1. Introduction

UFS (ABN [Your ABN Number]) is dedicated to helping individuals and businesses with a range of services. To provide these services effectively, we may need to collect and process personal information about you and your requirements.

UFS complies with all Australian privacy laws, including the Privacy Act 1988, the Australian Privacy Principles (APPs), and the Notifiable Data Breaches Scheme under the Privacy Amendment (Notifiable Data Breaches) Act 2017.

2. What is Personal Information?

Personal information refers to any data that identifies you or can reasonably be used to identify you. This includes, but is not limited to:

  • Name
  • Address
  • Location details
  • Contact details (phone number, email address)
  • Business details
  • Gender and age
  • Information relevant to your engagement with us

It also includes information gathered from the internet or social media, as well as navigational data such as IP address, geographical location, browser type, referral source, length of visit, and pages viewed.

3. How We Use Your Information

We use personal information primarily for the purposes for which it was collected, including:

  • Providing and managing our services
  • Contacting you regarding the services requested
  • Identifying and addressing any issues
  • Administering our services and conducting necessary credit and security checks
  • Conducting marketing activities, including targeted promotions (you can opt out of these communications at any time)

4. How We Collect Your Personal Information

We collect personal information directly from you through various channels, including:

  • Meetings
  • Phone calls
  • Website interactions
  • Email
  • Social media
  • Surveys

We may also obtain information from publicly available sources and marketing databases. You will always have the opportunity to opt out of receiving marketing communications from us.

5. Use of Cookies

Our website uses cookies to enhance your experience and analyze usage patterns. Cookies help us understand how visitors use our site, personalize content, and measure engagement with marketing communications. You can adjust your browser settings to manage cookies, though this may affect your user experience.

6. Disclosure of Your Information

We do not sell, rent, or lease your personal information. However, we may disclose it in the following circumstances:

  • To comply with legal obligations or if we suspect fraudulent or unlawful activity
  • For credit-related purposes
  • To our related entities and service providers involved in delivering our services
  • To logistics providers and contractors assisting in service delivery

7. Ensuring Accuracy of Your Personal Information

We take reasonable steps to ensure the personal information we hold is accurate and up-to-date. Please notify us of any changes to your information during our engagement.

8. Data Security

We use an information security management system aligned with ISO 27001 standards to protect your personal information from unauthorized access, misuse, or loss. While we take all reasonable precautions, we cannot guarantee absolute security due to the nature of the internet.

9. Access to Your Personal Information

You may request access to your personal information held by us. We will provide access and make amendments as necessary, subject to legal exemptions. To make a request, please contact us at:

Email: info@nexaverse.com.au

Phone: 0451 172 463

10. Third-Party Websites

Our website may contain links to third-party sites not operated by us. We encourage you to review their privacy policies as we are not responsible for their content or practices.

11. Your Consent

By engaging with us and using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this privacy policy and as permitted by applicable law.

12. Complaints

If you believe we have breached this privacy policy, you can lodge a complaint with us by contacting:

Phone: 0451 172 463

Email: info@nexaverse.com.au

Address: Melbourne, Victoria 3000

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at 1300 363 992 or via their website www.oaic.gov.au.

13. Changes to This Privacy Policy

We may update this privacy policy periodically. Please review it regularly to stay informed of any changes.

14. Google reCAPTCHA

We use Google reCAPTCHA on our website to prevent spam. For more information, refer to Google's terms of service and privacy policy.